The second-hand marketplace Shoppers Express Anger About Sizing Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has updated its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
It has advised users to review their products and manually change the size where appropriate, which has left users frustrated.
Size Classification Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.
